FAQ

Shop Boho Sunday™ FAQ

Orders & Custom Creations

Do you offer custom orders?
Yes. Select custom requests may be available for brooches, bracelets, or coordinated jewelry sets. Please contact us to discuss your ideas and availability.

Can I modify an item after purchasing?
Modifications after checkout are limited. Contact us as soon as possible—we’ll do our best to make changes before your order ships.

Shipping & Returns

How long does shipping take?

• Processing: Orders ship within 2–3 business days.

• Delivery Times:

  • U.S. Orders: 4–7 business days

  • International Orders: 7–21 business days or longer, depending on customs and location

For full details, see our Shipping Policy

Do you ship internationally?

 PLEASE NOTE: International shipping has been temporarily paused. We apologize for this inconvenience.

What is your return policy?
You have 14 days after confirmed delivery to request a return for eligible items.

• Items must be unused, unworn, with tags, and in original packaging.

• Custom and personalized pieces are final sale.

See our Return Policy for complete details.

Product Details & Care

Are your items handmade?
Many of our products are handcrafted. We also curate select items that meet our brand’s quality standards.

How do I care for my items?

• Avoid prolonged exposure to water or extreme heat

• Wipe clean with a soft, dry cloth

• Store in a cool, dry place when not in use

What materials do you use?
We carefully select high-quality materials for durability, beauty, and sustainability:

• Premium Beads: Glass, acrylic, and semi-precious stones

• Sustainable Metals: Stainless steel, brass, zinc alloy

• Upcycled Elements: Vintage and rescued materials for character & eco-friendliness

• Durable Components: Elastic cords, strong fastenings, and quality clasps

Payments & Discounts

What payment methods do you accept?
We accept all major credit cards, PayPal, Apple Pay, Google Pay, Amazon Pay, Shop Pay, payment plans, and other secure options at checkout.

Do you offer discounts or promo codes?
Yes! Join our email list for exclusive discounts, early access to new drops, and special offers.

Do you sell gift cards?
Absolutely. Our Shop Boho Sunday™ Digital Gift Cards make the perfect gift! They are emailed to the recipient directly within minutes, never expire, and can be used anytime, sitewide. 

General & Contact Information

How can I contact Shop Boho Sunday™?
Email us anytime at info@shopbohosunday.com — we’re happy to help!

Do you offer wholesale or affiliate opportunities?
Not at this time.

Where is Shop Boho Sunday™ located?
We’re based in the beautiful Adirondacks of Upstate New York, inspired by nature, history, and creativity.

Need More Help?

Still have questions? Contact us — we’re here to help!